Hey fellow Hyundai enthusiasts,

I wanted your advice on an issue I am facing here in Toronto. It was about a month ago i.e. August 2011, when I started looking at Hyundai Elantra 2012 as an option as I wanted to buy a car. I went back and forth with a few dealerships and finally decided to buy it from Don Valley North at Woodbine. They seemed to be very mischievous, but I thought its just me buying a car and I am in a very wrong assumption about car dealers. They asked me to pay a deposit of $500, which I did in less than 10 seconds.

Later on, I got rejected by the leasing company called FinanciaLinx and they asked me to put down a downpayment of $2,000 for approval.

While all this was going on, I got a better deal at another dealership in Brampton. I canceled my deal with DVN @ Woodbine to pursue this better deal. DVN guys told me that I would receive my money in 5-8 working days.
I finally signed the deal with Brampton dealership and now saving money to put the $2,000 downpayment as I am new to the city.

PROBLEM: Now, DVN guys are not returning my money back. They keep pushing me around and keep giving me future dates. Its been 17 days since I canceled my deal and asked for my money back. I called up Hyundai Canada for assistance and I got no help from their end too (not that I was expecting it). Can anybody guide me as in how should I approach this problem?

Thanks a ton!
Abhi

 

I don't know about you but to me, a deposit is an agreement to buy. If you back out, you don't get your deposit back.

 

I believe there is something called "Consumer Protection". Contact them to know your rights.
You have the right to change your mind. You are always better to pay by credit card to make a deposit.

 

Most dealerships here tell you up front if the money is refundable. Someone wanted me to give them $1000!!! I had another only want $500. I think it depends on the dealership. Hope you don't need a lawyer.

 

All financial transactions in the US are dependent on the purchaser to be able to get financing. Should you make a deal in the US and then get turned down by the finance company, you are not responsible for any payment or deposit.

 

Unfortunately, Toronto isn't in the US.