Hello Guys

I purpased my ET GLS 2 weeks ago and a part the fact that my trunk is a swimpool when it's raining I my quite happy with my car but I won't say the same for my dealer.
They charged me additional insurance for windshield, tire and other thing when I told them that I did not wanted.
The charged me 500$ for 4 snow tires when the parts guys at the dealer told me that they are 390$ for the 4 tires....
And worst original price for ET GLS 20999CAD$ on the invoice 23093CAD$.
I am a nice guy but.......:

Fortunatly I will bring my car to solve the swiming pool issue.... I am eager to solve this financial issue....

Stef

 

what dealer name?

 

Ok I went to my dealer last wednesday to bring my swiming pool mobil.
We talked about the invoice, they explained me that because the invoice/contract doesn't have enough lines they had to merge some price accessories and this create the result like gas at 321$.
I asked why do you not provide a detail invoice, answer... a detailed invoice may confuse the customer ????? hey we are stupid.
So they put me lock on my wheels and explained me that it was for my own security..... I didn't ask for it but they charged me.
At the end they gave me a free year of maintenance.... yes because of the maintenance every 3000 kms.....euh who change his oil every 3000 kms????

I complained also because the indoor glass were duty when I took the car, they cleaned them, I complained because the back of the rear seat was duty they said we will clean it this is still duty.
Regarding the swiming pool it took them 2 days to find the problem.... it seems that a seal on the top of the hatch was imporperly done, yeah I showed them the seal with the missing part. Yesterday when I took my car it was duty, they did not even took that time to wash it.
I had 3 Honda in the past and trust me I had never, never had any issues with the dealer at Honda, my car was always clean when I took it from any maintenance.

So, so far I am not impressed with my dealer «Huyndai Saint Jean sur Richelieu».
Ah and the good one!
I ask to include snow tires... they gave me Snow Lion tires so I asked 4 snow Lion at 500$ ???? do you think this is not too expensive for Chinese tires? Answer: Oh this is a mistake we are sorry we will change that....

I really hope that the fixed the water issue.
Cheers guys and drive safely and don't forget cyclists have also the rigth to use the road.
Stef

 

Best of luck!
Dealers can be the down fall after you drive off the lot,
I've had to use the lemon law one time on a 1998 S10 truck, that was a hard deal to prove! & a lot of paper work..

 

So yesterday morning it was frozing cold 2C but I washed my car it was too duty and I checked the car more carefully.
so :
1) back seat od rear seat duty
2) NEW floor in the trunk duty
3) roof at the entry of the hacth have now a nice finger print of a technicien
4) winter tire wasn't the proper one
5) I am checking the water and I noticed some, I hope this is what was left, it rained and snowed last night I am eager to check

I am supposed to received a survey from huyndai.....I will do it so gladly..

 

I hear a lot about these surveys, but besides one for an oil change, I have not seen any. Not one for buying the car, nor for two trips back to the dealer for warranty issues.

 

If I did not received any survey I will contact them.

 

my touring is my second hundai and no problem whit both ca you are realy not lucky and you have a bad dealer

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Hyundai Auto Canada Corp.

75 Frontenac Drive
Markham, Ontario
L3R 6H2
Customer Relations

By Telephone

Monday – Friday / 8:00 - 6:00 EST
English: 1-800-461-8242
French: 1-800-461-5695
By Email

cr@hyundaicanada.com

 

Thanks Tub!
I will contact them they have French number, cool.

 

ya pas de probleme c tjrs platte quand un dealer fait pas sa job comme il faut