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Old 08-09-2018, 05:52 PM
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Join Date: Aug 2018
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Angry 2017 Santa Fe - Stolen Wheel

Know this has been discussed many time but want some advise. Purchased a 2017 Santa Fe approx 18 months ago. Just found the spare wheel has been stolen. I am shock to see this is a common issue going back years, prior 2009. I am really surprise Hyundai have not managed to resolve the issue without a special upgrade. They supply locking wheel nuts but don't supply a 120GBP device to secure the spare wheel.
Spoke with customer service and they have agreed to pay for the security device but I am really shocked to find this has been going on for years and they never thought to fit the security device as standard. I strongly believe that they should have some responsibility/common sense to fit this device as standard.
I now have to pay 1000GBP to get this resolved. Has anyone take Hyundai to small claims using the "Not fit for purpose" as I believe that as they known there is an issue they have a duty of care to resolve the issue.
Any comment welcome as I an starting to get really disappointed with Hyundai and the service from the dealer. So far car has been in the body shop 11 time, new rear wiring loom and the car is only 18 months old..... But that is another story.
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